Terms and Conditions

Terms and conditions 

Quotes

Quotes are valid for a period of 7 days from the quoted date. After the 7 days has expired the final quoted price may be subject to price increases. To convert your quote to an order you must notify and follow payment details at quote and pay the deposit to secure slot.

Deposits

50% of the total order is required to secure your date within 5 days of an invoice being issued. The remaining balance must be paid within 7 days of your collection/delivery date. In this 50% deposit there is 25% is non refundable deposit included.

Wedding Deposits

A non refundable deposit of 50% is required to secure your date within 14 days of an invoice being issued. The remaining balance must be paid within 28 days of your wedding date.

Cancellations & Refunds

If you cancel your order within 10 days of the delivery or collection date, there will be no refund issued from 50% deposit paid. Please note if you cancel within 5 days of delivery or collection date, the outstanding balance will still be required to be paid. 

COVID-19: 

If your event is disrupted by Covid-19 we will do our best to accommodate your booking by rescheduling the order or adjusting the size of your order to suit. The cancellation/refund policy noted above is still valid in regards to Covid-19.

Delivery

Delivery is charged per km travelled (round trip) from Piara Waters.

Set Up/Delivery/Collection: 

SSBS is not responsible for any damage to the cake/s or products after collection or delivery/set up of the order is complete. Cakes required an optimal room temperature which is below 23 degrees Celsius so we encourage to place the cake immediately in fridge till party time. 

If the client or a chosen party collects the cake/s or products, you assume all liability and responsibility for the cake/s or products once it leaves my premises.

Flowers/Cake Toppers: 

All fresh flowers, custom toppers, fondant toppers, fresh fruits occur an extra charge. 

We do use our own florist, topper and selected supplier but if you choose to provide, we do welcome with discussion to make sure it’s in good quality.

Allergies: 

SSBS products may contain or have traces of Gluten, Eggs, Nuts, Seeds and etc. The client agrees to notify guests of the allergen risk and SSBS will not hold accountable for any allergic reactions to the cake/s or products.